Original Post — Direct link

Hi all,

I have posted before but the respons i got was not what i hoped for.
So the issue is severe frame drops and screen tearing after about half an hour / an hour of playing the game on the Xbox Series X.
With VRR its still very visible and the frame dips are way to severe to be able to enjoy the game (after playing for half an hour / an hour). crowded places and cities are a real pain at those moments.
The Respons i got was that it is known but no longer looked into.

The thing is, this issue was there before at the release of the game, then it was solved but ever since the latest update its back, so my question is, why can this not be fixed? Its been fixed before.

I Really hope you take a look at the issue, because this is again a game for me that's not being fixed (WD Legion), i really like the Ubisoft games and know the amount of time that goes in to bug solving, but i almost buy every ubisoft game at launch so i do invest in them and would really appreciate getting my money worth.

Hope you can help me out here.

Thank you.

Kind Regards,

Mike (FAN)

about 2 years ago - Ubi-SleepyGoat - Direct link

Hey there @mikebrussee

I would like to clarify the issue a bit more before I try to provide any troubleshooting guidance.

You mentioned that you are using VRR with your console, but does the same issue occur when you manually set the refresh rate to a static value? Would you be willing to test 30, 60, and 120 to see if you run into the same performance issues at each value?

about 2 years ago - Ubi-Keo - Direct link

Hi @mikebrussee thanks for the update.

I can see that we merged your previous post with our megathread related to issues with screen tearing and FPS drops on Xbox Series X, and confirmed that the development team would be unable to continue looking into potential solutions for this. However, I would still recommend trying what was suggested by Ubi-SleepyGoat.