Original Post — Direct link

I have been unable to download/ install the Siege of a Paris DLC for PS5, when I click on it in the store it downloads the PS4 version fine but if I stop the PS4 version or let it finish and then try to download the PS5 version it automatically stops and says can’t install with the error info only saying “something went wrong”! I have the space, I have the seasons pass and I’m connected to the internet so idk why it won’t install. Also if I click cancel and delete on the download it stays in my download queue and won’t remove it. Can anyone tell me why i can’t download it and if there’s a fix?

over 3 years ago - Ubi-Viral - Direct link

@twhop Hey! Sorry to hear that you are having issues downloading the PS5 version of the game. When you get this error there should be an error code. Can you provide that for us please?

over 3 years ago - Ubi-Viral - Direct link

@twhop Hey! Sorry to hear that you are having issues downloading the PS5 version of the game. When you get this error there should be an error code. Can you provide that for us please?

over 3 years ago - Ubi-Viral - Direct link

@twhop Hey! Sorry to hear that you are having issues downloading the PS5 version of the game. When you get this error there should be an error code. Can you provide that for us please?

over 3 years ago - Ubi-Mark. - Direct link

Hello @azullfr,

Thank you for sharing!

I also checked with my available resources and it seems that this error code is specific to the PS5 console. @Twhop - if you're still experiencing this, I would recommend getting in touch with Sony directly.

If you have any additional questions, please let us know!