Original Post — Direct link

Hello!
I can't progress in this quest. I cleared the camp of bandits, release the prisoner, but can not pick up the unconscious brother.

I don't even get the prompt to press the proper button, which appears when I approach any of the dead bandits.

I'm playing 1.6.0 on a PS4 Pro, and I finished part I of this event. Thanks!

over 1 year ago - Ubi-Mark. - Direct link

Hello @scopman,

Thank you for bringing this to our attention and I'm sorry to hear that you are unable to proceed.

Can you please provide us with a short video of this occurring, so we can investigate it further for you?

Many thanks and if you have any additional questions, please let us know.

over 1 year ago - Ubi-Mark. - Direct link

Hello @guest-4fc3Ynqk

Thanks for reaching out and I'm sorry to hear about your experience.

Can you please provide us with a video of this instance, so we can have a look?

Many thanks and if you have any other questions or concerns, please let us know.

over 1 year ago - Ubi-Mark. - Direct link

Hello @ilia_dudin,

Thank you for your update and your videos. I passed them along to the development team for further investigation.

Once we have an update on this, we will let everyone know through the patch notes.

Apologies for any inconvenience caused by this and if you have any other questions, please let us know.

over 1 year ago - Ubi-Verse - Direct link

Hi everyone 😊

Our development team has provided an update:

@ilia_dudin They have noticed that you are still in combat in the video you provided. Could you please leave the area until the threat bar disappears, and then go back to the camp to check whether you can interact with the body then?

Please also try to fast travel away from the location, then go back and see whether that helps.

Thanks! 🙂

over 1 year ago - Ubi-Verse - Direct link

@ilia_dudin Hi again 😊 Glad to read that fast travelling helped! Just to make sure - you were now able to pick up the prisoner as intended?

over 1 year ago - Ubi-Keo - Direct link

Hi @guest-4fc3Ynqk @ilia_dudin @scopman

The development team have been unable to reproduce this issue and have asked if you could provide any further steps that may help them? If you can provide as much information as possible it would be appreciated.

@guest-4fc3Ynqk @scopman can you confirm if fast travelling resolved the issue for you?