Original Post — Direct link

Hi,
My game used to run at a decent 45-50 fps on Ultra before the update 1.5.3. After the update, my game runs on 18-20 fps only when Ubisoft Connect is in online mode. Turning it offline puts the game back into the stable state that its usually runs on. I hope this can be resolved so I can play it on online mode as well as it doesn't sync with the server and I can't use opals or get new online items from Reddah.

I would appreciate a quick and helpful response. Thank you in advance.

over 2 years ago - Ubi-Keo - Direct link

Hi @punisher5186 I'm sorry to hear that you are experiencing stutters whilst playing your game in online mode after the most recent update.

Could you take a look at the PC and connectivity troubleshooting articles and run through all the steps listed then try again. The support articles contain some of the most common fixes for connectovity issues, crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

over 2 years ago - UbiSushiVamp - Direct link

@crazybone992 Thanks for sharing that information! I do apologize that this is happening for you as well. Have you been able to give the troubleshooting a try that Ubi-Keo shared to test if it helps improve this for you?