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Well, I opened a support ticket 2 days ago reporting the issue and so far there has been no response, so I came here. I can't claim the pharaoh of Egypt tattoos, they say the reward is unavailable. I would like an answer from Ubisoft.
Well, I opened a support ticket 2 days ago reporting the issue and so far there has been no response, so I came here. I can't claim the pharaoh of Egypt tattoos, they say the reward is unavailable. I would like an answer from Ubisoft.
Hi @d4rk-dr4g0n I'm sorry to hear that you are experiencing issues claiming the Pharaoh of Egypt tattoos.
Customer Support will do their best to reply within 48 hours, however if there is a high volume of contacts then it may take a little longer for which I apologise.
Can you confirm if you have tried claiming the reward via the Ubisoft Connect mobile app or through Ubisoft Connect in-game? If not could you please try this and confirm if it works.
@d4rk-dr4g0n Thank you for giving that a try! I am sorry that you were unable to claim the pack on PC as well. Since you have a support ticket open already I recommend waiting for further updates there for next steps to help!