Horizons Patch #3 is live!
This patch further refines the Horizons update with tweaks and fixes. We are also reintroducing developer notes for Combat Balance changes to provide more context for these adjustments. Full patch notes here.
Note for Android users: With this patch, we are rolling back the recent platform migration introduced with the Horizons Update. This will again require a larger-than-normal installation. If you experience space issues, please uninstall the Albion Online app before performing a clean install.
Hey. That sounds like a connection issues or something related to your ISP. Contact Customer Support via your profile or send a mail to [[email protected]](mailto:[email protected]) if you need additional help.
Hey there. It's best to contact our customer support, they can look at your account and check if everything is correct. Just contact them via your profile or send a mail to [[email protected]](mailto:[email protected])
Hey! If not already done please reach out to our customer support via your profile or by directly messaging [[email protected]](mailto:[email protected])
It does sound like it could be a connection issue or related to your ISP having an issue but I'd ask s...
Read moreI bought premium from mobile, and tried to buy the skin from the mobile too, and failed to do so. But then I could do it through the website. Thanks for the insights!
Hmmm. We couldn't reproduce that scenario. Started with 30d Premium on Google Play, then purchased the Adventurer Bundle via Google Play just fine. If you made things differently, I'd still love to have your details so we can try to reproduce and see if there's something else weird going on.
But glad to hear that it worked in the end.
He seems nice. Let's see if I can't find the door for him.
Interesting conundrum - I'll have to have the mobile purchase flow re-checked. It should not sign you up for a recurring subscription. Personally, I have only tested that on the native desktop client.
If a phone is the only thing available to you as a device, you could still open a browser, go to albiononline.com, log in and purchase via that flow, instead of using the mobile client. In the meantime, I'll go prod people about mobile in-client purchases.
Edit: We've run internal tests and didn't encounter that particular problem. Would you DM me your character name and the server you play on, plus ideally some screenshots of the message you're receiving when trying to purchase these things?
Edit 2: Puzzle potentially solved - it's not really pertaining to the subscription part of it. Did you buy your 30 day subscription on a different platform? Maybe even the native desktop client? If you do, and THEN try to buy on a different platform, system thinks...
Read moreIs this the quiet way of getting more players to use the black market, because not enough loot is circulating? Because if so quietly increase the rate of silver rate growth and reply to my comment when it is done, but me sneaky and coy saying “we wouldn’t do that” or something!
There's no secret intention behind a guide like this one. We just want to cover important game mechanics and allow all players to look them up at anytime in our guide section, therefore improving the new player retention.
Hey there.
We've posted this guide on our website last week. Feel free to let us know if you have any remaining questions or any additional feedback you want to give for this or future guides.
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