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Hi i bought season 1 pass of anno 1800 on origin but now it wont connect to ubisoft account . "we are sorry there was a problem linking to your ubisoft account please try again later Any help would be appreciated
Hi i bought season 1 pass of anno 1800 on origin but now it wont connect to ubisoft account . "we are sorry there was a problem linking to your ubisoft account please try again later Any help would be appreciated
Hey there @louisrunkel1997
As Ubisoft titles aren't available on EA Origins, may we please know where you purchased the Year Pass from?
Also, as I can see you own the base game on Ubisoft Connect, please be aware that any accompanying DLC will also need to be purchased via the Ubisoft Connect / Ubisoft Store.
DLC and base games need to be purchased on the same platform otherwise they are incompatible.
For example if you owned the game via Epic, you'd also need to purchase any DLC from Epic too.
If you've already bought the Year 1 pass from another store, please reach out to them to discuss a refund as your DLC won't be compatible with your Ubisoft Connect copy of the game.
If you have any questions regarding the above, please let us know!