Original Post — Direct link

Stuck on loading screen on Xbox One S after main menu trying to load into Skal mission, it won’t load previous saves either and is now unplayable.

over 3 years ago - Ubi-Orion - Direct link

Hey there.

Sorry to hear about this. Are you experiencing any error messages at all or is it just loading infinitely?

over 3 years ago - Ubi-Orion - Direct link

Hey there.

Sorry to hear about this. Are you experiencing any error messages at all or is it just loading infinitely?

over 3 years ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any other questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update.

Can you please perform all of the troubleshooting steps listed in this article? Additionally, can you please reinstall your game? This will help you to eliminate any potentially corrupted files that can lead to this issue.

Many thanks and if you have any other questions, please let us know.

over 3 years ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update. Can you please confirm if you're able to start a new game, or are you also stuck in loading, by any chance?

over 3 years ago - Ubi-Mark. - Direct link

Hello @thermite46,

Thank you for the update. Can you please confirm if you're able to start a new game, or are you also stuck in loading, by any chance?