Original Post — Direct link

Still locked till now. How to fix this problem as support team stated they are investigating?

about 3 years ago - Ubi-Thrupney - Direct link

Sincerest apologies for the inconvenience, @Ecoise - I can see that our investigation into this is ongoing, and we have no updates to share quite at the moment, but we're looking to have this resolved as soon as possible.

Let me know if you've any other thoughts or questions in the meantime.

about 3 years ago - Ubi-Thrupney - Direct link

Sincerest apologies for the inconvenience, @Ecoise - I can see that our investigation into this is ongoing, and we have no updates to share quite at the moment, but we're looking to have this resolved as soon as possible.

Let me know if you've any other thoughts or questions in the meantime.