Original Post — Direct link
So here is my issue, I have Anno 1800 since release, played it on and off again and obviously with the release of the Land of Lions DLC I wanted to play again.

But whenever I click "play" I shortly after get greeted by this:


Unable to start the Game

This product cannot be activated right now, please try again later.


Which i honestly do not get, for one this game as been activated for a long time already, so why would it need to be activated again? And also i seem to be the only one affected by this.

So I would really appreciate a suggestion for a fix, as I'd like to play the new DLC.
over 3 years ago - Ubi-TheBerry - Direct link
Originally Posted by Evers1338
So here is my issue, I have Anno 1800 since release, played it on and off again and obviously with the release of the Land of Lions DLC I wanted to play again.

But whenever I click "play" I shortly after get greeted by this:


Unable to start the Game

This product cannot be activated right now, please try again later.


Which i honestly do not get, for one this game as been activated for a long time already, so why would it need to be activated again? And also i seem to be the only one affected by this.

So I would really appreciate a suggestion for a fix, as I'd like to play the new DLC.
Hey there!

Sorry to hear you're having issues!

Have you tried verifying the base game's files at all since encountering this?

The DLC should now be live and accessible.