Original Post — Direct link

When i take any photo, when i hover over it i an a "0x20100302" Error and all photos disappear.
I can not take any photos because of this now and since i took a photo in my settlement, it does this basically every time i open the map.

over 3 years ago - Ubi-Viral - Direct link

Hey everyone! The issue has been reported and is being investigated. 

Could you please make sure that the option is activated in the game's settings? Here are the steps: 

Options -> Gameplay -> Photo mode -> On

If you are on PC or PS4, we would appreciate if you could forward a copy of your save. This will help in our investigations. You can find some instructions on the link below:

https://support.ubisoft.com/Article/000080981

Thank you and apologies for any inconvenience that this issue has caused.

over 3 years ago - Ubi-Viral - Direct link

Hey everyone! The issue has been reported and is being investigated. 

Could you please make sure that the option is activated in the game's settings? Here are the steps: 

Options -> Gameplay -> Photo mode -> On

If you are on PC or PS4, we would appreciate if you could forward a copy of your save. This will help in our investigations. You can find some instructions on the link below:

https://support.ubisoft.com/Article/000080981

Thank you and apologies for any inconvenience that this issue has caused.

over 2 years ago - Ubi-Mark. - Direct link

Hello @Onetime42,

Sorry to hear about your experience.

Are you receiving the same error code as described in the previous messages, by any chance? If so, can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

over 2 years ago - Ubi-Mark. - Direct link

Hello @Onetime42,

Sorry to hear about your experience.

Are you receiving the same error code as described in the previous messages, by any chance? If so, can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.