Original Post — Direct link

Game is not working anymore after the update. It seems to be a localisation error if you prefer a log file i can send it.
We played version 12 yesterday and it all worked fine.
So its not a network issue on the player side.

over 2 years ago - Ubi-Milky - Direct link

Hello everyone, thanks for posting about the multiplayer issues you experienced in-game and sorry for the delay in replying.

I can confirm we did have issues on the 15th with outages, which made our Anno servers unreachable for some players, this was fixed by the next day.

To check if our Anno servers are having any issues that may be preventing you from connecting, please check our Anno game page here, under Connectivity and Perfomance server status > https://www.ubisoft.com/en-gb/help/game/anno-1800