Original Post — Direct link
Anno I bought has no access to english language, due to the region bind.

Frankly, I'd never expect it to be that complicated.

I was told by support of the region, they can't help.

Moreover, they even refused to exchange the versions or substitute the language for english, or simply provide me with link to buy the rest languages!

What's worse, I can't get my refund on the account of launching the game, I launched it only to see, that the single language I had access to, was russian, and I can't download any others what so ever...

I'm completely pissed off with this...

How can I get others languages?
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by marrdiic
Anno I bought has no access to english language, due to the region bind.

Frankly, I'd never expect it to be that complicated.

I was told by support of the region, they can't help.

Moreover, they even refused to exchange the versions or substitute the language for english, or simply provide me with link to buy the rest languages!

What's worse, I can't get my refund on the account of launching the game, I launched it only to see, that the single language I had access to, was russian, and I can't download any others what so ever...

I'm completely pissed off with this...

How can I get others languages?
Hello. I appreciate your frustration with Russian being the only language available, with no way of gaining more.

The price of our games can vary between regions, and this is partly down to the languages available. The Russian version is much cheaper than most, which is why there are language limitations.

It is not possible for players to purchase extra language packs at this time.
about 4 years ago - Ubi-Raziel - Direct link
Originally Posted by expatstreamer
How is this possible in 2021?

Guys, could you maybe think about Expats that lives in other countries and are forced to buy local versions with the hope of a language pack option to buy? Come on you create tons of DLC's but no language pack option to buy?
Charge me whatever you guys want but please let me play for God's sake!

PS: I'm using Ubisoft+ and it's totally useless
Hello. I appreciate this is not ideal and it will be extremely frustrating for some players.

Our services are always evolving and improving. Although this is not something currently available, my hope is that it will be in the future.

I wish you all the best.