Original Post — Direct link

Anno ist stuck in the launching screen because the achievements can not be synchronized with the cloud. Is it because of server problems?

over 1 year ago - Ubi-Froggard - Direct link

Hey @FloLU78

I'm sorry to hear that the game isn't launching. Can you just try disabling the cloud sync option in the Ubisoft Connect settings? Does this then let you launch the game?

If so, you can try enabling it again after playing a session.