I just got my copy of Anno 1800 console edition for the ps5. It's all installed and have tried to redeem my early adopter offer. But when I try to redeem it says - "the prepaid card could not be redeemed. Please try again later"
Could anyone speak to this or help me?
Would really appreciate it!
Hello @PanzerLehr_
Sorry to hear that your code for the early adopter offer is not working.
Could you please send us a screenshot of the error message when trying to redeem the content ?
@Detway Sorry for the wait. We received a lot of reports from players recently and an agent will respond to your case as soon as possible.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
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