Original Post — Direct link

I have exactly same issue as this post problem while buying Anno 1800 season pass 4. Is there any solution for that? I even can´t topup my wallet. There is nothing wrong with my card or bank. I pay with a card seconds ago on different site but on ubi store doesn´t work.

18 days ago - Ubi-Froggard - Direct link

Hey @mr-flygun

I'm sorry to hear your payment isn't working. Are you using the Ubisoft Store website or in the Ubisoft Connect application? Can you try on the other if you haven't already?