I tried using the Ubisoft support (so-called Help Center), but "very talented people" work there. At least, with whom I communicated.
So, can I contact the Anno 1800 team directly? The question concerns the bugs.External link →
While we ourselves also occasionally scan e.g. reddit or of course our own social channels and look into issues we see being discussed, generally, customer support is the team you should get in touch with if you're encountering any issues. Either via the support website, the player support forums or their accounts on Twitter & Facebook.
They're responsible for all Ubisoft games, that includes Anno.
On our official Known Issues Board (https://trello.com/b/rldv58ho/anno1800-known-issues-list) you can keep track of the most pressing issues we're working on.