[2020] [Bug/Glitch][BUG] Palace bonues are broken in multiplayer

Hello! Thank you for adding to this thread and apologies Danetta_Valens for not seeing your thread earlier.

@GamesFred would it perhaps be possible to provide a video of the issue, as well as a save file?

Danetta_Valens previously provided a video here: https://youtu.be/CtdP6Ek7GFM

Does your issue seem to be exactly the same, or different in any way?

Your save file can be found here: https://support.ubisoft.com/Article/000063645
The following article explains how to send it to us: https://support.ubisoft.com/Article/000063176

Thanks!

Originally Posted by GamesFred
Sorry for late response. I played some times since the bug occurs and I confirm it is the same bug yes. Each time my mate starts an exhibition for instance and reach 5200 points, then stop the exhibition and is lower than 5200, I need to rebuild all of my palace to fix the bug.

If you need more info you can contact my directly to teams. I am working at ubisoft: Frederic Plas

Thank you for following

Hey! No worries at all

Thanks for getting back to me, I have forwarded everything to the Anno team so they can investigate for us.

All the best!

Hello again!

Our team tried to reproduce this in a solo match, however the issue did not occur.

They would like to test this in the same environment as yourself. Would it be possible to provide your save file please?

The save file can be found here: https://support.ubisoft.com/Article/000063645

Either a direct link to the file would work, or it can be added to a support case. Here is the website link for that: https://support.ubisoft.com/Cases/New

Thanks

Originally Posted by Netherweller
Lmao what a joke, dude wrote you that you have that issue in multiplayer, so recreate it there

Though game got fixed MP bugs and would be playable after a year, nothing changed

Hello. We understood that this was reported as a multiplayer-specific issue, that detail was not missed.

Our team need to be thorough and that means testing multiple scenarios, to understand it fully. They explained that they can test this scenario in multiplayer however it will take a long time to get to Enbesa and building Palaces with a high level of attractiveness.

Rather than spending a long time to try to reproduce this issue ourselves, we thought it best to request a save file. This will also give our team more time to work on resolving other issues.