Original Post — Direct link

I bought the digital game for PC yesterday through the Ubisoft store, got the purchase confirmation in my email (order 1014835205). After 24 hrs I still cant see the game in my library in Ubisoft Connect! Please can you help me with this issue? Otherwise I'll have to ask for a refund. Thanks!

almost 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

I can see via the case number you provided we have since been in touch. If you continue to have trouble we will be happy to help from there.

I would also advise against bumping old threads, I will close this thread to prevent further messages.

Many thanks

almost 3 years ago - Ubi-WheelyDuck - Direct link

Hey there,

I can see via the case number you provided we have since been in touch. If you continue to have trouble we will be happy to help from there.

I would also advise against bumping old threads, I will close this thread to prevent further messages.

Many thanks