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I just bought the complete edition on Steam, and while the game loads perfectly, when attempting to start a new game, the moment the intro cinematic ends, the game crashes to desktop, so I haven't been able to play the game. I've tried a few fixes already, the issue persists on DX11 and DX12. The crash logs are slightly different from starting a new game, and when trying to load the file after that crash (they're slightly different, but both play the intro cinematic and crash at the same point). Notably, the first crash log says:
Failed to open file /Documents/Anno 1800/shaders/precompiled/1322b0adf14ac311be950389d1a13dc9_e1c0cff2adaf8a9c7b202f290dab22c0_1636f943c9c242cff36d410ad54bc9bd.fxo failed with error 2: The system cannot find the file specified.
So I tried deleting the precompiled shaders in that file, and the DirectX and NVIDIA shaders, neither of which solved the issue. I have an RTX 3080ti with the latest drivers, clean installed.
The second lists of a ton of a files that were unable to be found, failing with error 3, for example:
[02:05:45][14996][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/graphics/shared_textures/decals/ground_decal_impact_norm.psd failed with error 3: The system cannot find the path specified.
[02:05:45][14996][ ERROR] rdsdk::CResourceHandler::CreateResource::::operator (): Resource 'data/graphics/shared_textures/decals/ground_decal_impact_norm.psd' load error
[02:05:45][12092][ ERROR] rd3d::CTexture12::CreateViews: CreateShaderResourceView failed!
[02:05:45][14996][ ERROR] rdsdk::CLogger::TraceLastError: Failed to open file data/graphics/shared_textures/decals/ground_decal_impact_diff.psd failed with error 3: The system cannot find the path specified.
I verified the integrity of the game files, and they were fine, so not sure why this would be happening.
I wasn't allowed to attach the crash logs for some reason, so they aren't included.