Original Post — Direct link

Dialogue in cutscenes overlaps and the subtitles in the cutscene were skipped
This happens not only in the campaign but also in the DLC

over 2 years ago - Ubi-Milky - Direct link

Hello @C0mnenos thanks for getting in contact with us.

Missing dialogue audio and subtitles was reported to us previously for different DLC's in the campaign.

Can you please help me answer the following to help us investigate? >

  • Can you let me know what DLC you are experiencing this in?
  • Can you let me know what NPC characters are missing either dialogue or subtitles?
  • Do you know the name of the quests this affects?
  • Are you using any mods, if so, which?


Also, to check if this issue has been caused by a corrupted file or missing file that can sometimes occur if a game update was interrupted, could you please try verifying your game files? Verifying your game files can often solve this, or will at least help rule out a corrupted or missing file as a possible cause. Here is a guide explaining how to run this check >
 
Ubisoft Connect > https://www.ubisoft.com/help?article=000060529
Steam > https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
Epic > https://www.epicgames.com/help/en-US/technical-support-c90/general-support-c91/how-do-i-verify-game-files-in-the-epic-games-launcher-a3638