Original Post — Direct link

Hello friends,
first at all I would like to say how great this game and those who are behind it are! I do really like it :).

So that was the nice part and now lets get a little bit deeper,

As many guys on this furum I do have same problem with the game. Downloading those 450+/- Mb and whole interface even the warning for epilepsy at the start were without text and main screen without some objects like dlcs icons. So I closed the game and verified it.
After that I clicked on play again. It downloaded something like: "DirectX end user 2/4..." . Then the game was like normal, interface ok, icons were back except the High Life icon which was grey (even I own the 3rd DLC) and only obtainable by buy it separetly which I refused.
All Anno 1800 news are white with red triangle in middle and with yellow text: "news feed failed to load" (this happened some time ago and it is still there).

So there is nothing else to download to get back (not those 2Gb and/or to do that spin 450+/- Mb and then 2GB again, nothing). So yesterdays 11 hour session when I kept an eye on each tree and ornament and on reputation with Lady Margaret ( 🙂 ) are gone which is slightly demoralizing.

Wish you best of luck in future work, pardon my english and hope you will solve this unlucky situation.

Kind regards,
Ch.

14 days ago - Ubi-WheelyDuck - Direct link

Hey guys,

Sorry to hear that you encounter this.

I can confirm that we are currently investigating this for a permanent solution.

At this moment however I would recommend to restart Ubisoft Connect and verify your game files until you receive the 2GB update.

Many thanks for your patience

14 days ago - Ubi-WheelyDuck - Direct link

Hey @munasef1,

Thank you for your update and for sharing what helped you.

If ever we can help in the future just let us know