Original Post — Direct link
Good day all,

I've been streaming Anno 1800 allmost since it's initial release
These issues occur only when streaming and I'm having the same result wether I'm using OBS,xsplit or NVIDEA Shadowplay
ever since the Bright Harvest DLC I have been experecing slight freezes when opening an expedition for the first time after this the freeze does not repeat.
But after 9.2 patch the freezes last longer, the game also started freezing on opening interactive building menu's like the research institute.
Quest cinematic complety knacker the game with game audio completly missing during the cinematic and then resuming after the cinematic is over, with all the audio and dialog overlapped.

The issues do not occur when streamng.
DXDiag
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Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: Alienware
System Model: Aurora-R4
BIOS: BIOS Date: 11/26/13 14:42:56 Ver: 04.06.05 (type: BIOS)
Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
Memory: 16384MB RAM
Available OS Memory: 16302MB RAM
Page File: 16713MB used, 17516MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: Unknown
DxDiag Version: 10.00.18362.0387 64bit Unicode
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Display Devices
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Card name: NVIDIA GeForce GTX 1080
Manufacturer: NVIDIA
Chip type: GeForce GTX 1080
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almost 4 years ago - Ubi-Raziel - Direct link
Hello! Sorry to read you're facing crashing issues.

Just to make sure I understand correctly, do the crashes only occur when streaming?

For the sake of narrowing down the issue, can you please try selecting another video encoder option to see if that stops the crashes?

We had a similar report of this in 2019, however we were unable to reproduce the issue ourselves in a testing environment.