Original Post — Direct link
I cant play this game - the 30 mins i have in this game is trying to get the audio to work properly (it just stutters from start of the game) and also all ubisoft club rewards for ALL my games are inaccessible. I've already tried downgrading and updating drivers, both dont work. Multiple restarts, removing overlays. Other games work fine, even Cyberpunk 2077 works fine. This.. this is trash.

I care not for the rewards if the game itself is unplayable.
about 4 years ago - Ubi-Raziel - Direct link
Hey! Sorry to read you're facing issues with your issue.

This doesn't appear to be a known issue, however we'll happily do what we can to help.

- What are your PC specifications?
- What is the audio like when launching the game, and in the main menu?

Please try the following troubleshooting steps -

- Verify game files: https://support.ubisoft.com/Article/000060529
- Disable background applications: https://support.ubisoft.com/Article/000063761


Regarding the rewards - This is a known issue that we hope to have resolved very soon

Thank you!