Original Post — Direct link

I have hundreds of hours in this game on my old PC but now I have an updated PC with much better specs, and I can't even play the game anymore because it literally turns my computer off any time I switch from "New World" to "Old World" in the bottom left "World Map" drop down selector. It happened in a multi player game and then again in a solo sandbox game.

I switched from DX11 to 12 to see if that would fix it but with DX12 the game looks terrible...shadows are flickering and the water is all pixelated even on very high graphics.

Intel(R) Core™ Processor i7-12700KF
32GB (8GBx4) DDR4/3600MHz Memory
GeForce RTX™ 3080 10GB GDDR6X
Windows 11 Home

It's a fresh game install. My Windows and graphics drivers are up to date. I can't get screen shots or videos because it literally turns my computer off.

Now I'm scared to keep playing or test fixes because I'm worried it may harm my PC.

over 2 years ago - Ubi-Milky - Direct link

Hello @davidoffbeat thanks for getting in touch and sorry to hear the game is crashing when selecting an old world view in-game.

Thank you for listing your specs for us. Could you please follow each step in our tech troubleshooting guide to see if these steps are able to resolve this issue? This guide contains the most common fixes for game crashes and it will help us rule out if your particular crashes are caused by hardware, software, corrupted game files, Windows settings and more >
https://www.ubisoft.com/help?article=000061047

Should none of the steps work for you, please let us know as there may be other steps we can advise as well that could help with this issue?