Original Post — Direct link

While fighting Cummascach in the Kesh Corann mines I used the Dive of the Valkyries ability which pushed him back through the the wall causing him to get stuck. I tried loading an auto save, leaving Ireland and coming back, as well as restarting the game and he remains stuck in the wall.

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @Superdog736! Welcome to the forums 🙂

Thanks for sharing your report with us. I'm sorry to hear that Cummascach has become stuck in the wall after you defeated him using "Dive of the Valkyries."

Are you able to try reloading an earlier save to see if you're able to defeat him again without him becoming stuck?

If you're unable to reload an earlier save, would you be able to send us a video that shows how he's stuck in the wall, and that you're unable to confirm the kill? We can then pass this along for a closer look.

Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

Hello there @Superdog736! Welcome to the forums 🙂

Thanks for sharing your report with us. I'm sorry to hear that Cummascach has become stuck in the wall after you defeated him using "Dive of the Valkyries."

Are you able to try reloading an earlier save to see if you're able to defeat him again without him becoming stuck?

If you're unable to reload an earlier save, would you be able to send us a video that shows how he's stuck in the wall, and that you're unable to confirm the kill? We can then pass this along for a closer look.

Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

You're welcome, @Superdog736! A link to the video is perfect. Thanks for letting me know that you're unable to load a previous save as well. I'm sorry to hear about this.

I've passed on your report to the development team so they can take a closer look at this. If we require any additional information, we'll reach out to you within this thread.

In the meantime, please keep an eye out for future updates within the News & Announcements forum.

Thanks! 😊

almost 3 years ago - Ubi-Borealis - Direct link

You're welcome, @Superdog736! A link to the video is perfect. Thanks for letting me know that you're unable to load a previous save as well. I'm sorry to hear about this.

I've passed on your report to the development team so they can take a closer look at this. If we require any additional information, we'll reach out to you within this thread.

In the meantime, please keep an eye out for future updates within the News & Announcements forum.

Thanks! 😊

almost 3 years ago - Ubi-Mark. - Direct link

Hello @berbedesz,

Thank you for the update and apologies for the delayed reply.

I just checked and I can see that this issue is still being investigated. Once we have an update, we are going to let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

almost 3 years ago - Ubi-Mark. - Direct link

Hello @berbedesz,

Thank you for the update and apologies for the delayed reply.

I just checked and I can see that this issue is still being investigated. Once we have an update, we are going to let everyone know through these forums and the patch notes.

Apologies for any inconvenience caused by this and if you have any additional questions, please let us know.

almost 3 years ago - Ubi-Litten - Direct link

Hi @docpfdn, sorry to hear you are also experiencing this issue. We have reported this to our development team and have been advised this should now be resolved since the latest update. If you are still experiencing this could you please ensure your game is fully up to date and then provide an image or short video clip showing how this is occurring for you since the latest patch.

almost 3 years ago - Ubi-Litten - Direct link

Hi @docpfdn, sorry to hear you are also experiencing this issue. We have reported this to our development team and have been advised this should now be resolved since the latest update. If you are still experiencing this could you please ensure your game is fully up to date and then provide an image or short video clip showing how this is occurring for you since the latest patch.

almost 3 years ago - Ubi-Mark. - Direct link

Hello @docpfdn,

Thank you for sharing this! We're glad that the issue has been resolved for you - and Siege of Paris is coming out very soon, we can't wait! 🙂

Happy gaming and if you have any other questions, please let us know!

almost 3 years ago - Ubi-Mark. - Direct link

Hello @docpfdn,

Thank you for sharing this! We're glad that the issue has been resolved for you - and Siege of Paris is coming out very soon, we can't wait! 🙂

Happy gaming and if you have any other questions, please let us know!