Original Post — Direct link

I purchased all of available settlement cosmetics with tokens, but they're missing. I don't have them in my inventory and I can't use them in Ravensthorpe either. Yet tokens were taken from me.

about 3 years ago - Ubi-Milky - Direct link

Hello @rainbowashii, sorry to hear that your cosmetics have disappeared.

For any missing content that you have purchased with in-game currency or otherwise, we may be able to check your account and inventory to help investigate this further.

Please contact us over one of these links with the exact name of every settlement upgrade you unlocked, when you can, as well as your Ubisoft username -

Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

about 3 years ago - Ubi-Milky - Direct link

Hello @rainbowashii, sorry to hear that your cosmetics have disappeared.

For any missing content that you have purchased with in-game currency or otherwise, we may be able to check your account and inventory to help investigate this further.

Please contact us over one of these links with the exact name of every settlement upgrade you unlocked, when you can, as well as your Ubisoft username -

Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support -  https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/