[2020] Anno 1800 crash

Originally Posted by hailjmrs
This is the first time the game crashed since I bought Anno 1800. I tried to re-install it but it still wont launch

Thank you

Hey there hailjmrs!

I'm sorry to hear you're having issues launching the game.

Please give the steps in our guide a try.

If you're still having issues, please open a case on our Support Site and send over your system files.

DxDiag

Msinfo

We'd be more than happy to take a closer look as to what may be causing the crashes.

Thank you!