Original Post — Direct link

Hi I just bought ACB, download it and have been ready to play. But this oocurs :



Translation: Chcek if the instalation was done properly. If I navigate this screen to the folder

C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games\Assassin's Creed Brotherhood

It replazs that all files are ok, but the game still does not launch. I read many solutions but nothing work for me. I have only one disk 😄

Could you please help me?


Thanks a lot

Pavel

over 2 years ago - Ubi-Nacho - Direct link

@p-p-iii Hi there,

Thank you for getting in touch today!

This error message usually appears when a Ubisoft game is being launched from a different Ubisoft account to the one it was purchased from. Have you used any other email addresses to login to Ubisoft games in the past?

If you're unsure, we can help you to locate the account, by contacting us through:
Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

over 2 years ago - Ubi-Nacho - Direct link

@p-p-iii Hi there,

Thank you for getting in touch today!

This error message usually appears when a Ubisoft game is being launched from a different Ubisoft account to the one it was purchased from. Have you used any other email addresses to login to Ubisoft games in the past?

If you're unsure, we can help you to locate the account, by contacting us through:
Ubisoft Support Website - https://www.ubisoft.com/en-gb/help/contact
Twitter Support - https://twitter.com/UbisoftSupport
Facebook Support - https://www.facebook.com/UbisoftSupportUK/

over 2 years ago - Ubi-Baron - Direct link

@p-p-iii Thank you for getting back to us with those details.

I assume in the last screenshot there it doesn't show the Verify Game Files option?

If you try moving the game folder to the desktop, does it change the option to Install?

over 2 years ago - Ubi-Baron - Direct link

@p-p-iii Thank you for getting back to us with those details.

I assume in the last screenshot there it doesn't show the Verify Game Files option?

If you try moving the game folder to the desktop, does it change the option to Install?

over 2 years ago - Ubi-Baron - Direct link

@p-p-iii Thank you for getting back to us, we're glad to hear that you were able to get the game running.

Unfortunately Czech is not a Supported language for Subtitles, as you can see the available language options here

over 2 years ago - Ubi-Baron - Direct link

@p-p-iii Thank you for getting back to us, we're glad to hear that you were able to get the game running.

Unfortunately Czech is not a Supported language for Subtitles, as you can see the available language options here