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/u/Ubi-Thorlof that's not how you spell Steampunk 😏
We are special
Went and looked and it requires a purchase even tho I bought and have the Definite Annoversary edition... Was expecting it to be unlocked. Damn that's annoying
Should definitely be part of the Definitive Annoversary Edition.
If it's not, it's a mistake, and we'll need to have a look.
Heya, since a few of you tagged me separetely:
We're aware of the current issue with the Cosmetic DLC not unlocking within the game despite the purchase having gone through correctly. It's under investigation, but we do not have an ETA yet.
Apologies for the current inconveniences, hope to have good news soon.
u/Ubi-Thorlof Do you think the activation problem of the new CDLC will be resolved today? I was very excited to be able to play with him and I had managed to have the afternoon free.
Can't give you any timeframe for that, I'm afraid. Depends on how fast the exact cause can be identified. It's likely that it won't be fixed until tomorrow. Sorry for that.
Random Anno question: Can you fix the Anno 2205 world market/council servers please. They are down for a month and support said that they are investigating and will be fixed as soon as possible…a month ago.
I don't have more info than that either right now, but can try to chase the issue tomorrow. Issues with the online services are usually out of our (dev team) hand since there are specialised teams here at Ubisoft.
Heya, since a few of you tagged me separetely:
We're aware of the current issue with the Cosmetic DLC not unlocking within the game despite the purchase having gone through correctly. It's under investigation, but we do not have an ETA yet.
Apologies for the current inconveniences, hope to have good news soon.
Good news: should be fixed now! Thank you for your patience.
Do you have an ETA or update on the definitive annoversary edition and people that bought the cosmetic pack 2?
The CDLC is not yet accessible
Just checking: do you own the game/bundle on Steam or on Ubisoft Connect?
Is this not included in the Ubisoft+ sub? I have Ubisoft+ atm and it’s the only pack I can’t use and tells me to buy.
If all other Cosmetic Packs are included there, it should also be the case for the "Steampunk" one. You don't have the ornaments in your construction menu?
We'll have a look.
I don’t have the ornaments in the construction menu. I’ve been checking every day to see. It’s also the only pack that has the buy option.
Thanks for confirming, has been forwarded.
Could you please fix the Steam version of Season Passes so that it correctly shows that you own the DLCs?
Currently, the Steam packages for Season Passes are set incorrectly, causing the DLCs included in the Season Pass to show as unowned.
For example, Season 1 Pass includes The Sunken Treasure, Botanica, and The Passage, but because the Season 1 Pass package was set up incorrectly and doesn't include the apps for those DLCs, Steam thinks you don't own the DLCs included in the Season 1 Pass.
As you can see in this image, some DLCs are showing up as not owned, despite the fact that I own all of the season passes and cosmetic bundles.
Affected Season Passes:
Thank you for highlighting this, will forward this to our Store Team to investigate.
