[2021] Matchmaking not available

Hello everyone, thanks for posting about this and sorry for the delay in replying.

We discovered that on the 15th December, we did indeed have an outage on our Anno servers that prevented players from connecting online. This was resolved on the 16th, apologies for any inconvenience.

If you are still having trouble connecting to our online servers, please make sure your Connect status is not set to 'offline' or 'invisible' as it may affect your ability to connect too, thank you.