Original Post — Direct link

EVERY TIME I OPEN RAIMBOW FOR THE FIRST TIME AFTER I TURN ON THE PC, IT ALWAYS ASKS ME TO ENTER THE ACCOUNT DATA TO ACCESS IT. I DO IT AND ALSO ACTIVATE THE CHECK WITH THE WRITTEN "REMEMBER". I EVEN HAVE TWO FACTOR TESTING ACTIVE BUT EVERY TIME I OPEN IT, IT MAKES ME WASTE TIME IN PUTTING BELIEFS. EITHER THE BOX WITH WRITTEN OR "REMEMBER" IS FAKE, OR YOU NEED TO FIX SOMETHING. ANSWER AS SOON AS POSSIBLE ... THANKS

over 3 years ago - Ubi-Milky - Direct link

Hi @pomelloscosceso thank you for your post and welcome to the forum.

At the moment, we are aware of this very issue of needing to re-enter your credentials when launching certain games and we are currently investigating a fix for this.

Thank you for your patience whilst we work to resolve this for all players affected at launch.

over 3 years ago - Ubi-Milky - Direct link

Hi @pomelloscosceso thank you for your post and welcome to the forum.

At the moment, we are aware of this very issue of needing to re-enter your credentials when launching certain games and we are currently investigating a fix for this.

Thank you for your patience whilst we work to resolve this for all players affected at launch.