Original Post — Direct link
Before the Feb 9th update the game would start up and run with no problems. Now, the game will not start at all. I am using steam and I have tried launching the game from both the Ubisoft and Steam launchers. The game will start running but then the Ubisoft launcher will pop-up and then the game will crash before entering the application.
about 2 months ago - Ubi-TheBerry - Direct link
Hey the guys,

I'm sorry to see you're having issues running the game, is this still happening?

If so, can you please confirm your specs and any troubleshooting steps you've attempted so far?

FC1506 - we do only support in English on this Forum, if you're able to translate your post?

Alternatively, we do have the French Anno Forums available here!

Thank you!
about 2 months ago - Ubi-TheBerry - Direct link
Hey there guys,

Thank you for keeping the thread updated with the steps you've been trying, sorry to hear you've been having issues starting via DirectX12!

Gradyowens12 - could you please confirm the specs of your PC? As well as give these further steps a try and let us know if they help at all?

Thank you!





Links in this thread

Troubleshooting technical issues on PC
What can I do if I experience technical difficulties while playing on PC?


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