Original Post — Direct link

I purchased 'Anno 1800 complete edition year 4' recently. And after downloading almost 30 Gb of it and installing it, it turned out that it is only available to me in russian or chinese.
Here's the fun part: I'm not in russia or china. I don't speak russian or chinese. But for some reason, the game is 'language-locked' to these two languages in my region.
So how does a gal get to play a game in a language she understands?

I don't even want to comment on the tone-deafness of offering the game to Ukrainians in a language of a country that actively wages a war against us... This is so cringe.

over 1 year ago - Ubi-Massilia - Direct link

Hello @anyanita

Sorry to hear that your game is only available in russian/chinese.

Have you tried to follow the steps in this article ?

If the issue still persist after this, feel free to come back.

In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !