Original Post — Direct link

The title says it all... I’m playing the game on my XBox Series X. Here’s the video...

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over 2 years ago - UbiStorm - Direct link

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

over 2 years ago - UbiStorm - Direct link

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

over 2 years ago - UbiStorm - Direct link

@thenorfolkian Thanks for the reporting this issue with not being able to pick up loot. I also appreciate the video you've provided. Did this only begin after the latest update to the game? I also recommend giving these steps a try to see if this prompts you to pick up that loot. Let me know how it goes!

over 2 years ago - UbiStorm - Direct link

@TheNorfolkian I can't say if a hotfix was deployed specifically for this issue. I'm glad to hear that it seemed to have been resolved for you, however. Thank you so much for letting me know, and for pointing out that it may not have been fixed on PlayStation consoles.

@bielik01 and @azullFR I'm sorry to hear that this isn't resolved for you guys. Does anything change if you reset the skill?

over 2 years ago - UbiStorm - Direct link

@TheNorfolkian I can't say if a hotfix was deployed specifically for this issue. I'm glad to hear that it seemed to have been resolved for you, however. Thank you so much for letting me know, and for pointing out that it may not have been fixed on PlayStation consoles.

@bielik01 and @azullFR I'm sorry to hear that this isn't resolved for you guys. Does anything change if you reset the skill?

over 2 years ago - UbiStorm - Direct link

@TheNorfolkian I can't say if a hotfix was deployed specifically for this issue. I'm glad to hear that it seemed to have been resolved for you, however. Thank you so much for letting me know, and for pointing out that it may not have been fixed on PlayStation consoles.

@bielik01 and @azullFR I'm sorry to hear that this isn't resolved for you guys. Does anything change if you reset the skill?

over 2 years ago - Ubi-Mark. - Direct link

Hello @azullFR,

Thank you for the update!

Can you please update this thread and let us know once you've tried switching your skills? Many thanks!

over 2 years ago - Ubi-Mark. - Direct link

Hello @azullFR,

Thank you for the update!

Can you please update this thread and let us know once you've tried switching your skills? Many thanks!

over 2 years ago - Ubi-Mark. - Direct link

Hello @azullFR,

Thank you for the update!

Can you please update this thread and let us know once you've tried switching your skills? Many thanks!

over 2 years ago - Ubi-Litten - Direct link

Hi all, thanks for your continued patience while we get this looked into. We have forwarded these reports to our development team who are currently investigating it. Once additional information becomes available, it will be posted to these forum.

In the meantime, if would like to offer the details from your progress on Assassin's Creed: Valhalla to our teams to assist in any investigation, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it) and let us know so we can forward your information for further review.

over 2 years ago - Ubi-Litten - Direct link

Hi all, thanks for your continued patience while we get this looked into. We have forwarded these reports to our development team who are currently investigating it. Once additional information becomes available, it will be posted to these forum.

In the meantime, if would like to offer the details from your progress on Assassin's Creed: Valhalla to our teams to assist in any investigation, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it) and let us know so we can forward your information for further review.

over 2 years ago - Ubi-Litten - Direct link

Hi all, thanks for your continued patience while we get this looked into. We have forwarded these reports to our development team who are currently investigating it. Once additional information becomes available, it will be posted to these forum.

In the meantime, if would like to offer the details from your progress on Assassin's Creed: Valhalla to our teams to assist in any investigation, please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it) and let us know so we can forward your information for further review.

over 2 years ago - Ubi-Litten - Direct link

No problem, thanks for confirming this. While I would not be able to provide a specific timeframe for the investigation of this issue, please keep an eye on our official website, forums and social media outlets for further news and updates regarding our upcoming patches.

over 2 years ago - Ubi-Litten - Direct link

No problem, thanks for confirming this. While I would not be able to provide a specific timeframe for the investigation of this issue, please keep an eye on our official website, forums and social media outlets for further news and updates regarding our upcoming patches.

over 2 years ago - Ubi-Litten - Direct link

No problem, thanks for confirming this. While I would not be able to provide a specific timeframe for the investigation of this issue, please keep an eye on our official website, forums and social media outlets for further news and updates regarding our upcoming patches.