Original Post — Direct link

I have been trying to get Anno1880 to play in either DX11 or DX12. If I select either on the DX versions, it just repeats the intro video on a loop. However, if select either DX version it plays in a stable situation, except for one point. Every time I start the game, it thinks it has a larger monitor screen than I have. I can fix this by using the monitors own settings. I must select the game mode and change it from the current state to its opposite. Not a problem but it has to be done every time and does not remember the setting.

I have updated my computer to a new one (2021) and the problem still exists. The stupid thing is that Anno1602 and 2205 both play in DX12 with no problems.

Is there an update to Anno1880 that fixes this problem?

about 3 years ago - Ubi-TheBerry - Direct link

Hey @aussie1855 ,

Thank you for reaching out to us!

Could you please confirm some things about your issue so we can better help;

  • Is it DirectX 12 that doesn't launch properly?
  • What are your PC specs (GPU, CPU, RAM)?
  • What model monitor are you using?
  • Have you yet attempted any of the troubleshooting steps in this guide?