Original Post — Direct link

They all randomly became marked as achieved on September 1st, 2021 (including for DLC I didn't own at the time), now only the achievements for DLC released after that date are incomplete. This issue affected multiple people back then.

I'd like you to re-lock either the achievements that unlocked on that day, or all achievements so that I can earn them legitimately.

over 1 year ago - Ubi-Gouda - Direct link

Hey there @Nicholas_Steel!

Thanks for posting. This issue was addressed publicly back in September of 2021 when it first popped up here: https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1/: (https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1)

"We have investigated the issue with Anno 1800’s achievements having been unlocked for some players at the beginning of September during the technical issues with Ubisoft Connect. Unfortunately, this issue cannot be fixed retroactively, and we are not able to reset your achievement progress."

I'm very sorry for the inconvenience.