@DubStteppeR I'm sorry to hear that you still are not able to see the photos that you have taken in game.
I suggest verifying your game files, as well as logging out of Ubisoft Connect, and then logging back in as this may be an account-related issue. I also suggest ensuring that cloud-sync is enabled in the Ubisoft Connect client. You can do so by...
@vfwdoug After thorough investigation, the development team is unable to provide a solution for the reported issue. When assessing the complexity of the issue and number of players affected, the team had to prioritize issues that had a comparatively higher impact.
With Post-Launch support for Assassin's Creed Valhalla coming to an end, we will be unable to roll out a fix for this issue.
In the meantime, I can suggest le...
Hello there @guest-GAwozUqp,
Sorry to hear you are seeing this error message when trying to claim your game from Game Pass. By any chance, did you have your Xbox account linked to a different Ubisoft account in the past where you had claimed the game previously, or has your Game Pass subscription ever expired before you were able to renew it?
You can try claiming the game to your account using THIS LINK: (...
Hey there @Sudeepa47! Thanks for posting.
I'm sorry to hear that the Ezio outfit is still locked in your game. Have you ensured that you are playing Assassin's Creed and Assassin's Creed 2 on the same Ubisoft account that you are playing Valhalla on?
If so, and the outfit is showing as locked in the Ubisoft Connect rewards page within the game, please try logging into your account on the Ubisoft Connect website from your PC or mobile device, and try claiming the outfit from there.
...
@TomWalks28 thanks for posting!
This issue is under investigation currently, and I have just added your information to our report. Could you please tell us which armor set and backpack you are using? Does this happen in Solo or co-op? Have you noticed this happening when using any specific gear or fighting any specific enemies?
@BloodAngel569 Hello!
Thanks for sharing how you were able to get the challenges to start updating! I'm really sorry you're having to re-do those challenges again though.
Hey there @Nicholas_Steel!
Thanks for posting. This issue was addressed publicly back in September of 2021 when it first popped up here: https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1/: (https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1)
"We have investigated the i...
Hello there @cooler-Name0815, thanks for posting.
I'm really sorry this is happening to you. I understand how confusing and annoying it must be. Would you mind posting your PC Specs here for us please? That would be very helpful for us in trying to troubleshoot the error.
For now, I recommend trying the other steps that we have listed in our PC Techn...
@ToySoldier1912 Hey there!
Thanks for clarifying! So this only happens when playing multiplayer? The more players are in the multiplayer session, the slower the game runs? When playing in single player, is performance affected at all? Would it be possible for you to check with the other players in your multiplayer session to see if this performance drop happens for them as well?
Hey there @Mevelios!
We really appreciate the update! Our dev team wasn't able to locate the affected mission in the save file you provided- could you possibly send a save file with the mission where it only shows the two options? In addition to that, could you post a video clip showing this occurring in-game when you get to this expedition event?
@wing_hu Hey there!
I can't say for sure whether or not this issue will be fixed in the next in the next patch, but since this issue has been under investigation by the dev team for quite some time now, I wouldn't be surprised if this is something that gets patched in the next update.
You can find the release notes for Anno 1800 here: https://anno-union.com/updates/: (https://anno-union.com/updates)
@Tinytot87
Hello! My apologies for the late reply, and that you haven't heard a response on your support case just yet. We have a large backlog of contacts that our agents are currently working through but I assure you your case will be reviewed as soon as possible.
For now, I would like for you to try reinstalling the game on a different drive if possible. (We recommend installing Ubisoft Connect and the game on whichever drive your Windows operating system is installed on, usually the C drive) Test the game after this.
Next, ...
Hey there @SPARKZBLACK!
I'm very sorry to hear that your AC Valhalla game is crashing when you launch it. Since you have Windows 11, could you try running the game in compatibility mode with Windows 10?
Please also disable any unneeded background applications that may be running. I also would ask that you please check for any GPU driver updates a...
@SlimK123 Hey there! I'm really sorry to hear that this stuttering is happening.
Since you've already done a handful of troubleshooting to try to fix this, I recommend just going over our PC Technical troubleshooting guide and making sure these steps are complete.
If the game still stutters, please open a new support case on our ...
Hey there @borimemini!
I'm really sorry to hear that Valhalla is crashing on your PC!
This may be due to the drive that it is installed on. If you have another drive such as an SSD, you could install the game there to see if it makes a difference. Another thing I recommend would be making sure your GPU drivers are up-to-date. If they are outdated, it is a possibility that the game won't launch.
Please try running the game with ...
Hey there!
I'm really sorry to hear that the Glory Regained quest isn't progressing for you. Have you already talked to all three members of Soma's inner circle after waking up after the longhouse celebration at the end of Orphans of the Fens? Once that is done, you can talk to Soma and the quest should proceed.
If this is where you are stuck, I can suggest one workaround that was offered by a player. If you throw a body at Soma, she will become unstuck and the quest can proceed. I hope this helps!
Hey there @E-P-COX_66!
I'm sorry to hear that you aren't able to pick up the lame man during the "Miracle" world event. If you reload a previous save game from before you began the world event, does the prompt to pick them up appear? How about if you reload a save from before starting the world event, but ignore it for now and complete other quests and progress a bit in the game before returning to try to complete the world event?
Hello there @C1tyBull!
I'm sorry to hear that you aren't able to romance Petra the hunter!
Before this is able to be done, you'll need to complete her quest "Have You Seen This Man." Once that quest is done, you can go back to her in her hut and when you talk to her, she should have the "Shall we spend some time together?" dialog option. After that you can complete the following objective with her and eventually when talking to her again she will confess that she likes you, and from there you can choose to reject or romance her.
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