Original Post — Direct link

I was playing the game when it crashed earlier and now I can't continue playing as it keeps saying that the game has crashed. Can anyone help?

about 3 years ago - Ubi-Keo - Direct link

@steepgoldfish I'm sorry to hear that your game has crashed and that you are unable to continue playing.

Can you please try the troubleshooting steps in the support article here.

If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you. 

about 3 years ago - Ubi-Keo - Direct link

@steepgoldfish I'm sorry to hear that your game has crashed and that you are unable to continue playing.

Can you please try the troubleshooting steps in the support article here.

If the issue persists, could you please submit a support ticket and attach your system files, dxdiag and msinfo and our Customer Support team will investigate this further for you.