Original Post — Direct link
Hello,

I bought season pass 2 like 6 hours ago, I cant find it in my Libery and also the store still wants to sell it to me.
Also looked in the game if it was added in there but also not installed or owned by me it said.
I looked at my bankaccount and the payment was done...
Is it possible to take a while, like a whole 12 hours or even more?
And if not, where can I go to for quick and helpfull support?

Have already tried to verify the game files but didnt help.
almost 4 years ago - Ubi-TheBerry - Direct link
Originally Posted by JobT2609
Hello,

I bought season pass 2 like 6 hours ago, I cant find it in my Libery and also the store still wants to sell it to me.
Also looked in the game if it was added in there but also not installed or owned by me it said.
I looked at my bankaccount and the payment was done...
Is it possible to take a while, like a whole 12 hours or even more?
And if not, where can I go to for quick and helpfull support?

Have already tried to verify the game files but didn’t help.
Hey JobT2609!

As chris02918 has correctly advised - it can take up to 24hrs from the point of purchase for digital content to be delivered to your account at some times.

A confirmation email is a good signal the transaction has been successful and your Season Pass is on it's way, however if you're still missing it after 24hrs, please contact us directly via our Support Site or you can also reach us on Facebook and Twitter


Thank you!