Original Post — Direct link

I recently got Anno 1800, it got linked to the wrong ubisoft account. I then got the DLC, which linked to my active ubisoft account. So now when I try and open the game it won't start using either account. Can anyone help?

about 1 year ago - Ubi-MrM - Direct link

@theepicwayne Hi, and welcome to the forum !

I've taken note of your report, and I'm sorry to hear that a linking Issue impacts your experience in Anno 1800 !

Your message was moved to the Player Support section of the forum, to bring it the best possible visibility.

Due to the nature of the problem, and in order to protect your privacy, I invite you to reach out to us via our Help website, where a specialist will check with you what can be done.

Feel free to let us know if you have questions, or if there's anything else we can help you with !