[2020] Game do not start because of the following error message

Originally Posted by emoric2020
Hello, I have just bought Anno 1800 in the Epic Game store.

I have installed the game and already downloaded the update (it was about 7 GB).

Now... everytime I try to start the game in the EpicGame Launcher the following error message appears:

" Anno 1800.exe - System error

The Code Execution cannot proceed because mfreadwrite.dll was not found, Reinstalling the programm my fix this problem."

I already reinstalled the programm but the same error do still appears.

My computer system configuration are:

Windows 10 64-bit
Intel Core i7 8700K CPU
3,7 GhZ
16GB RAM
NVidea Gforce RTX 2070

Thank you in advance for all your kind help

Eric

Hey there.

This missing file appears to be related to a Windows Media Feature Pack that is not included by default in certain versions of Windows 10. For Windows 10 version 1903 and later, you can add the Media Feature Pack by going to Start > Settings > Apps > Apps and features > Optional features > Add a feature, and then locate Media Feature Pack in the list of available optional features.

If after doing so you're still being given the same error please get back to me to let me know. Thanks.

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