Original Post — Direct link

Hi I like Anno1800 and i'm playing it with my friend until we met an issue. My friend and I can't play together because of Error Code LR40.

 When we load into the game it freezes for some time then it says back to main title or continue (Recover). When clicking return to title we are being kicked out from the session like we should but when we click on Continue (Recover) button, the session starts to reload again and when it is done loading into the game it just feezes and we need to turn the game off using the task manager.
 
We have searched around for info and help with this error but can't find anything that works.

We have the same grapichs drivers and we are both using Directx11 if It has something with that to do. I bought this game recently and have been enjoying it very much but when it has these errors i can't feel very glad that I paid 120$ for the complete year 4 edition. All we want Is help so we can play this game again like we did before

 Kind Regards Ponse077

over 1 year ago - Ubi-Verse - Direct link

@Ponse0077 Hi there and welcome to the forums 😊

I am sorry to read that you and your friend are encountering this issue!

We do have a dedicated support article for this error message. Could you please try going through the steps here and let me know whether that helps at all?

Thanks!