Original Post — Direct link

This is a continuation of an archived post here.

Whether we're playing a physical or digital version AC3 on the 360, Xbox One, Series S or Series X, connecting to Ubisoft servers takes multiple tries, sometimes over 10. If it is ever successful, the game freezes. According to a one person this started happening on July 1st. It is happening for people in the UK and US.

Most, if not all, of the people posting in the archived thread have contacted Ubisoft support and gone through the troubleshooting steps. I was able to get connected and play Wolfpack once during this but haven't had any luck since.

over 3 years ago - Ubi-Karl - Direct link

Hey everyone, thanks for getting in touch and apologies for not being able to get back to you earlier on this.

Just as quoted by PLeXuZ0ID, I can confirm that this is something that has been forwarded to our development team, due to a number of contacts received regarding the issue, and we're currently waiting for further update.

Appreciate you for bearing with us for the time being and if you have any further questions regarding the matter, let us know.

over 3 years ago - Ubi-Karl - Direct link

Hey everyone, thanks for getting in touch and apologies for not being able to get back to you earlier on this.

Just as quoted by PLeXuZ0ID, I can confirm that this is something that has been forwarded to our development team, due to a number of contacts received regarding the issue, and we're currently waiting for further update.

Appreciate you for bearing with us for the time being and if you have any further questions regarding the matter, let us know.

over 3 years ago - Ubi-Litten - Direct link

Hi all, thanks for your continued patience while we look into this issue. While I would not be able to provide any further information at this time, please rest assured we will provide an update as soon as we are able to discuss this further.

over 3 years ago - Ubi-Litten - Direct link

Hi all, thanks for your continued patience while we look into this issue. While I would not be able to provide any further information at this time, please rest assured we will provide an update as soon as we are able to discuss this further.