Original Post — Direct link

Hi there,

Bought this game today, can't wait to play. Thought I would give uPlay a go as Anno is currently not on steam.

Pitty you could have won a customer over, but 4 hours later, and its stuck downloading at 99%, says 36.58GB/36.58GB, so frustrating, would rather be playing the game than searching the web for customers poor experiance with Ubisoft.

My family and I spend $100's, have 500Mbps internet, and ubisoft can't let me download a game in a night that steam could give me in an hour. Your service is a joke. Will be avoiding your service in future.

about 2 months ago - Ubi-Viral - Direct link

@jayzee008 Hey!

Sorry to hear that you are experiencing download issues. We understand that this is frustrating, rest assured we want to work with you to get this sorted.

In order to troubleshoot this issue can you please try the steps from the link below:

https://www.ubisoft.com/en-us/help/connectivity-and-performance/article/download-issues-in-ubisoft-connect/000062879

Should the issue continue, please let us know.

Thank you.