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After main screen and clicking to join Ubisoft connect I am repeatedly stuck on a black flickering loading screen on PS5. What should I do?
After main screen and clicking to join Ubisoft connect I am repeatedly stuck on a black flickering loading screen on PS5. What should I do?
Hello @leonnl,
Sorry to hear about your experience.
As you mentioned the black flickering screen, I suspect that some of your files can be corrupted, I'm afraid.
Can you please reinstall your game to check if the issue persists? Additionally, can you please perform all of the troubleshooting steps listed in this article?
Many thanks and if you have any other questions, please let us know.
Hello @leonnl,
Sorry to hear about your experience.
As you mentioned the black flickering screen, I suspect that some of your files can be corrupted, I'm afraid.
Can you please reinstall your game to check if the issue persists? Additionally, can you please perform all of the troubleshooting steps listed in this article?
Many thanks and if you have any other questions, please let us know.
Hi there, thanks for getting in contact and letting us know yo are also experiencing this issue. If possible could you confirm whether you have been able to attempt the troubleshooting steps previously provided?
Hi there, thanks for getting in contact and letting us know yo are also experiencing this issue. If possible could you confirm whether you have been able to attempt the troubleshooting steps previously provided?