Original Post — Direct link

Hi all,

I have purchased Anno 1800 years ago from the Russian store (it was the only option for Armenian customers) and have been constantly bummed out by the fact I don't have the option to play the game in English. I have now come across a tip that I could change the language using Ubisoft Connect. However, the only language option I see (under Anno 1800/Properties/General) is Russian. I would really appreciate it if someone could help me out. Got excited again over Season 4 and eager to embark on a new adventure, but the experience would be so much better if Archie spoke to me in English! 

Thanks in advance,
Anna 

over 1 year ago - Ubi-Thrupney - Direct link

Hey there @annaminous and @Markish_Jet , thanks for reaching out about this!

It's certainly true that language options are often meant to be changed from within Ubisoft Connect, outside of the game. However, regional copies of our games can still have language restrictions. We list the available languages for each game on our store, accurate to the regional store you are shopping from.

If you'd like us to double-check which languages your copy of the game has, our support specialists can help with that, by having a look at which version is activated on your account. However, please be advised that they will not be able to change which languages are available, only report to you which ones are already there. Please use the links below to get in touch.

Open a support ticket with Ubisoft Help
Send a Twitter DM to Ubisoft Support
Send a Facebook PM to Ubisoft Support

Let me know if there's any other questions about this!