Original Post — Direct link

Good Morning,

I recently picked Anno 1800 back up after taking a break for a while. I've noticed that my computer tends to crash while playing the game, and I haven't been able to sink my teeth into it like I used to because of this (generally less than an hour at a time!).

I've noticed that it sometimes crashes when upgrading several houses from Farmer to Worker at once, but I think that's not the only time it crashes.

I've attached my computer specifications as well. I believe that I'm fully up to date on my Windows 11, my graphics card driver, and my Anno 1800. Maybe there's something else I'm missing?

over 1 year ago - Ubi-Perseids - Direct link

@Xsnumas Hey there! Welcome to Discussions!

Apologies that your game is crashing! It must be frustrating to only be able to play an hour at a time, so I definitely want to help get this looked into. Hopefully, we get this figured out so you can enjoy the game again. 🙂

To start with, please try the troubleshooting steps here. These steps are a great place to start as they help rule out most of the causes for common technical issues, especially with our games crashing.

Let me know if these steps help, or if you continue to have trouble with this. Thank you!