[2021] [Crash/Freeze]Crash at launch after first message Online

Hello everyone!

I'm sorry to read you're all suddenly facing crashes. We did not experience this issue in a testing environment, so it's difficult to say why this is affecting you.

I would recommend first following this support article: https://support.ubisoft.com/Article/000061047

Re-installing Ubisoft Connect is an important step to try, as I know it's caused a crashing issue with Anno 1800 before.

Should the issue persist, please contact our support directly -

Email Support / Live Chat: https://support.ubi.com/Cases/New

Twitter: https://twitter.com/UbisoftSupport
Facebook: https://www.facebook.com/UbisoftSupport/

All the best!