Original Post — Direct link
I was just wondering if anyone else has been dealing with freezing lately that lasts a few seconds to a few minutes during your multiplayer game? If so, how did you fix it?

It seems to be random for us, we can't recreate it by clicking what we clicked or doing whatever we were doing when it starts. The sound still plays, we can still move the mouse and move the camera around the map zooming in and out but the game is frozen.
over 3 years ago - Ubi-Karl - Direct link
Hey guys, thanks for reaching out and apologies about the deleyed response from our team.

First and foremost, if you haven't already, give the following steps a go and see whether freezes persist.

If it does, is there any chance you could provide us with your system files (DxDiag + MsInfo)? In order to do this, have a look at our dedicated article.

Keep us updated!